As part of our #WarOnShortages campaign, The Pharmacist has put together this handy toolkit to help you manage the effects of supply chain problems
Drug shortages have been a particular scourge over the past few months, rising to fever pitch in parts of 2017 where almost one in 10 drugs dispensed was affected by supply problems, according to the Pharmaceutical Services Negotiating Committee (PSNC).
It’s therefore likely that contractors will be very familiar with shortages and the problems they present. From disgruntled patients waiting to collect their meds to irksome GPs refusing to alter prescriptions to more widely available drugs, The Pharmacist has you covered with solutions to your shortages woes.
Patients are often understandably concerned when their medication isn’t in stock, and can sometimes blame the pharmacist in the belief that they haven’t ordered the right amount of stock.
To help with this, The Pharmacist has created a shortages patient information leaflet, letting patients know the issues with the supply chain and encouraging them to be patient with pharmacy teams while the problems continue.
Simply download and print out the document below and cut along the dotted line to make two leaflets per A4 page. These leaflets can be used as bag stuffers or placed on the counter to inform patients of the ongoing supply chain issues.
You may also find it difficult to get in touch with GPs to ask them to change a patient’s prescription to a more widely available drug. To help with this, we’ve created a template letter or email you can send to local practices to make them aware of the issues and encourage them to be supportive in changing prescriptions when necessary. The Pharmacist also recommends regularly contacting local practices with lists of unavailable medicines to encourage GPs to prescribe alternatives in the first place.
You can download the template below.