Premises renewals to be shifted into myGPhC portal

All premises renewals should be made through the same online portal as personal registrations from this month, the pharmacy regulator has said.

The current myGPhCpharmacy platform will be retired from 18 June 2026 so all renewals, payments and the management of delegate users should be carried out directly through myGPhC after this date, the General Pharmaceutical Council (GPhC) has confirmed.

The GPhC said that the shift to myGPhC will ‘strengthen security’ and provide new features like automated reminders.

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The myGPhC platform will be offline from 18 June and back online with new features from 24 June, the regulator added.

The regulator warned that there will be a short period between 18 June and 24 June when the system is unavailable and urged owners with a pharmacy to renew by 30 June to ‘plan accordingly and complete these renewals as soon as possible’.

The GPhC also said it will stop sending renewal notices by post and instead send them by email to all myGPhC users associated with the pharmacy owners.

Final postal notices will be sent out on 2 June for pharmacies renewing in July, and the first email notices and reminders will be issued on 3 July for pharmacy renewals due in August.

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The regulator said that superintendent pharmacists, partners and sole traders need to:

• Access to the new pharmacy premises section of myGPhC as soon as it’s available, using their existing account details;
• Add delegate users because existing delegate accounts will not transfer across;
• Make sure the positions they hold and their contact details in myGPhC are up to date;
• Take copies of receipts from myGPhCpharmacy before the switchover, as the regulator can’t guarantee these will all be available in the new system; and
• Consider if they need to make any changes to how they manage their pharmacy renewals, now that reminders will be sent by email.

Current direct debits and other automated payments won’t be affected, the GPhC said.

More information – including user guides and frequently asked questions – will be provided on the GPhC website.

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By law, pharmacy owners must renew their pharmacy premises registration at least two months before it is due to expire. Those who don’t will be removed from the GPhC register until they restore their pharmacy premises entry.

The fee for renewing a pharmacy premises registration is £416.