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Every year, millions of patients put unnecessary strain on GP practices and A&E by seeking medical help for minor complaints such as coughs, colds, insect bites, fever, headaches and sore throats – aliments which could easily be seen by a pharmacist. Pharmacists have been calling for an NHS national minor ailments scheme for years and although Scotland is close to launching one soon, it seems to be a long way off for pharmacies in England. You can fill a big gap in the pharmacy market by offering these services to your patients and not only will you see a big increase in your revenue stream but you will also be helping to ease a large burden off the NHS.
Andrew Morrison, superintendent pharmacist at Eccleshall Pharmacy, speaks to Rachel Carter about his experience of delivering a locally-commissioned minor ailments service.
Cristina Alonso-Sanchez, manager and pharmacy owner at Willand Pharmacy, Willand, Devon, talks to Saša Janković about transitioning her Minor Ailments Service into the updated Pharmacy First version.
Carbis Bay Pharmacy
Claire Field, pharmacist and IP at Carbis Bay Pharmacy in Cornwall, talks to Saša Janković about being part of the Kernow Minor Ailments Scheme.
Apple Tree Pharmacy
Bharvi Patel, IP pharmacist at Apple Tree Pharmacy in Chelmsford, tells Saša Janković how the Covid-19 pandemic led to her setting up an ear care service.
Geeta Sharma, pharmacist, IP and owner of Waterbeach Pharmacy in Cambridgeshire, talks to Saša Janković about expanding her private minor ailments services.
Hinal Patel, superintendent pharmacist, IP and owner of Sevenoaks Pharmacy in Kent, talks to Saša Janković about the increasing demand for her ear irrigation service.
Ali Harb speaks to Rachel Carter about setting up a minor illness clinic.
Haden Vale Pharmacy
Rachel Carter speaks to Ismail Ahmed about Haden Vale Pharmacy’s minor ailments service.
Rachel Carter speaks to Jusmin Chandaria from Egerton Pharmacy in north London about the minor ailments service on offer.
Rachel Carter speaks to Andrew Hodgson about his minor ailments service.
Nitin Lakhani, contractor at Jaysons Pharmacy, tells Rachel Carter about the eye, ear, nose and throat (ENT) service on offer at his pharmacy.
Name of pharmacist: Faheem Ahmed.
How long have you been offering this service? Since June 2018.
Name of pharmacist: Ajay Berry.
How long have you been offering this service? Since 2019.
Name of pharmacist: Rachel Potter.
How long have you been offering this service? Since 2012.
Rachel Carter speaks to Ravi Solanki, a pharmacist at Davina Pharmacy in Tyldesley, Manchester, about how their inhaler technique service is improving local patients’ lives