Community
pharmacies could potentially play a greater role in recognising illnesses,
treating minor problems and promoting overall health, according to the National
Institute for Health and Care Excellence (NICE).
As has been widely reported in some parts of the media, this could involve having a conversation about managing weight, giving up smoking or reducing alcohol intake.
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The quality standard report called for community pharmacies to be included in existing local
health and social care pathways.
Doing so
would ‘offer people effective, convenient and easily accessible services,
reduce duplication of work and relieve pressure’ on other healthcare providers,
NICE said.
Pharmacists should also play a role in referring and directing patients to other local health services, it added. This would require the sharing of information across all care providers to limit repeat assessments.
Challenging misconceptions
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Primary care
minister Jo Churchill said: ‘We want every patient with a minor illness, or
those seeking wellbeing guidance, to think ‘Pharmacy First’. It is paramount
that, where appropriate, patients can be assessed close to home, saving
unnecessary trips to A&E or their GP and helping them get the care they
need quicker.’
The report,
however, points to the ‘long-held view’ that pharmacists are ‘mainly
responsible for dispensing medicines’. Patients not recognising the skills and
knowledge that pharmacists possess means many do not actively seek that advice
or help.
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To counter
this, NICE urged all care service providers to promote campaigns and activities
that showcase the wider role of pharmacists.
‘Community pharmacy teams can engage with people who regularly buy
over-the-counter medicines, collect prescriptions or ask for advice. They can
use the opportunity to start a more general conversation about health and
wellbeing,’ it said.
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