This site is intended for health professionals only

Home / News / How shortages are affecting me: ‘We’re ringing other pharmacies every day to source stock’

How shortages are affecting me: ‘We’re ringing other pharmacies every day to source stock’

04 Apr 2018

Part of The Pharmacist’s series of case studies on how stock shortages are affecting ordinary pharmacists, a Staffordshire contractor explains what effect they are having on his business 

Kieran Eason – Owner, Eason Pharmacy, Tamworth, Staffordshire

‘The shortages have had a massive impact on my pharmacy – from the extra workload in sourcing the medicines and the hours poured over the drug tariff to the increased costs of the medicines themselves, which we aren’t getting fairly remunerated for.

‘I have no idea of how much money we have lost, as it’s too hard to work out the exact amount. The price concessions come so late in the month, with the regular funding cuts on top coupled with the local cuts.

‘There are just too many things hitting at once.

‘Our NHS payments are all over the place. One month we get paid a reasonable amount, then the next month hardly anything.

‘We’re dispensing at a loss for a large number of items and cannot plan ahead because we have no stability in what the NHS is paying us or what we are paying for the medicines.

‘We’ve had to sign up to numerous new wholesalers and are ringing other pharmacies every day to source stock.

‘A large proportion of the time, patients have to be changed onto something else, which is an extra workload for the GP as well as being clinically dubious.

‘We haven’t been able to find a solution to cope with the pressures. The only solution is a national one.’


Tell us how stock shortages have affected your business by taking our survey here for your chance to win a £50 John Lewis voucher.

Want news like this straight to your inbox?

Latest News

Plan B
Government must consider ‘sensible measures’ to protect pharmacy teams this winter, RPS says
The Royal Pharmaceutical Society (RPS) is calling on the Government to implement ‘sensible measures’ to...
antiviral drugs
Covid antiviral drugs could be prescribed to prevent hospital admission ‘this winter’
The Government has made deals for hundreds of thousands of doses of two new antiviral...
Chronic fatigue
NICE to publish chronic fatigue guideline after final meeting next week
NICE will publish its long-anticipated updated guideline for myalgic encephalomyelitis (or encephalopathy)/chronic fatigue syndrome (ME/CFS)...