Patients to access GP video consultations in Boots pharmacy stores


By Anviksha Patel

09 Sep 2019

Digital healthcare app Livi is offering video GP services in two Boots stores, as part of a new partnership between the digital GP provider and the pharmacy group.

The collaboration will allow patients to see a Livi GP via video consultation in two Boots stores in Surrey and London.

A private consultation room with an instore tablet will be available in each store and a Boots pharmacist will follow up with the patient after the consultation with regards to medication and other follow-up services.

The digital GP provider is first piloting an NHS service in a Boots store in Woking, Surrey and will launch a private service pilot at London Liverpool Street’s store on 19 September.


‘Changing face of pharmacy’


Paul Dunne, transformation director at Boots UK, said: ‘Technology is changing the face of pharmacy and in this digital age, we know our patients and their carers want convenient, simple and accessible solutions to manage and take control of their health.

‘Our collaboration helps make this new, digital model of care a more mainstream part of the NHS and has huge potential to alleviate the growing pressure on our healthcare system.’

The private provider said the service will be convenient and accessible for people who don’t have smartphones.

Luke Buhl-Nielsen, LIVI UK country director, said: ‘We are delighted to be partnering with Boots to help more patients access quality healthcare at a time and place that suits them best.

‘We believe that the health system should be more responsive to the needs of patients; digital health tech, such as LIVI, is the key to unlocking a more responsive and flexible health service. LIVI lessens the burden on the NHS – using technology to reduce missed appointments, lower costs, and improve care.’

Want news like this straight to your inbox?

Latest News

Charities: One third local councils axing stop smoking services amid funding cuts
Almost one third of local authorities no longer offer specialist stop smoking services, with funding...
NICE advocates bigger health prevention role for pharmacists
Community pharmacies could potentially play a greater role in recognising illnesses, treating minor problems and...
‘Infuriating’: RPS slams ITV show comments branding pharmacists ‘pretend doctors’
The Royal Pharmaceutical Society (RPS) has expressed ‘disappointment and concern’ over comments made on a...