This site is intended for health professionals only

Home / News / Well Pharmacy launches Click and Collect service

Well Pharmacy launches Click and Collect service

free prescriptions

By Isabel Shaw
Reporter

21 Jun 2021

Well Pharmacy has launched a Click and Collect service across all its 570 community pharmacies in England, the multiple has announced.

This means patients who order prescriptions from their online pharmacy will be able to choose whether to have their medicine delivered to their door for free, or to collect their prescriptions from their local Well Pharmacy.

This comes after a successful pilot, which Well launched across 90 community pharmacy sites over a number of months.

Speaking about the rollout of the Click and Collect service, Claire O’Connell, director of IT & digital said: ‘We saw brilliant uptake through our trial pharmacies, especially for acute prescriptions.

‘Just last month we saw a patient opt for Click and Collect, which was ready within 45 minutes, ensuring that there were no delays and treatment could be commenced immediately.

‘It is fantastic to be offering our online patients choice and flexibility to best suit their lifestyle and we are confident even more of our online patients will benefit from this new collection service.’

During the Covid-19 pandemic, Well’s online pharmacy has increased nominations by more than 60% and currently supports over 100,000 NHS patients.

Earlier this month, the pharmacy superintendent of Well Pharmacy, Janice Perkins, stepped down after 15 years in the role.

She will be succeeded by Ifti Khan, who has held the role of deputy pharmacy superintendent for the past 11 months.


Want news like this straight to your inbox?


Latest News

antidepressant
Pharmacists to update patients on risks of antidepressants and to support withdrawal
Pharmacists and other health professionals should ensure their patients are aware of the risks associated...
Plan B
Government must consider ‘sensible measures’ to protect pharmacy teams this winter, RPS says
The Royal Pharmaceutical Society (RPS) is calling on the Government to implement ‘sensible measures’ to...
antiviral drugs
Covid antiviral drugs could be prescribed to prevent hospital admission ‘this winter’
The Government has made deals for hundreds of thousands of doses of two new antiviral...